- What are the shipping options?
Blue mee offers FREE 2-4 week worldwide standard shipping on all orders. We work with artisans and craftsmen around the world to find the most unique products for you, so your order may ship in multiple parcels from multiple locations.
- How much does shipping cost?
We offer FREE 2-4 week worldwide standard shipping for all orders! See our Shipping Policy. for more details.
- How long does shipping take?
Depending on your location, your order will arrive 2 to 4 weeks after it's been shipped. Due to COVID-19, some countries we ship to have been experiencing longer customs clearance times. Unfortunately, Blue mee cannot expedite this process, so we appreciate your patience. You can track your order any time on our Order Tracking page. See our Shipping Policy for more details.
- Is expedited shipping available?
Expedited shipping may be available for some products for an additional fee. Send us a message below to inquire about pricing for expedited shipping to your location.
RETURNS, EXCHANGES, & CANCELLATIONS
- What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. See our Refund Policy for more details.
- How do I request a return?
Go to our firstname.lastname@example.org to request a return.
- How do I request an exchange?
Go to our email@example.com to request an exchange.
- How do I cancel an order?
You can cancel an order on your Order Confirmation Page within 2 hours of it being placed.
To cancel, click the View Order Status link in the order confirmation email we sent you. Then, select Cancel under Order Actions.
Because we process orders so quickly, we cannot guarantee your order can be canceled once 2 hours have passed. If your order has already been processed, you can return it for a refund once it arrives.